The Guardian Work For Us

The Guardian is a global news organization that delivers fearless, independent journalism. From breaking news and award-winning investigations, to in-depth coverage of technology, sports, film, culture and lifestyle, the Guardian offers a global view that deepens our audiences' understanding of America and the world.

Headquartered in New York City, Guardian US is an entirely digital operation that seeks to engage US readers by combining the Guardian's international coverage with US voices and expertise. Core coverage areas include the climate emergency, economic and racial inequality, digital privacy and much more. Guardian US launched in 2011 and today has bureaus in New York, Washington DC, New Orleans and Los Angeles. The Guardian is an independently owned, mission-driven organization, funded by readers around the globe.

It's the talent, energy and commitment our people bring to The Guardian that make us who we are. Across our business we have some of the most creative thinkers in media and beyond: award winning journalists, cutting edge commercial teams, digital talent and more.

About the role

Department: Editorial

Reports to: Central Production manager (UK), Managing Editor (US)

Normal location: New York, NY

Terms and conditions: Part-time, permanent, NewsMedia Guild role. Three day week with occasional weekend and evening work.

Salary range: $38,877- $44,484 (based on $64,796 - $74,141/pro rated)

Purpose of role

Working closely with visual and section editors, the production coordinator will support the delivery of digital journalism across the Guardian and provide expert help and first-line support on our digital tools.

Key responsibilities

• Manage daily flow of production requests and queries from editorial and project teams across the Guardian's global production offices.
• Troubleshoot technical problems that impact on editorial production; escalate these when necessary; and to manage communication about production issues across the organization.
• Assist and advise on digital best practices across the Guardian's platforms, supporting production desks internationally in upholding editorial standards.
• Work closely with product and engineering teams to help improve the production system and editorial tools.
• Complete local production tasks for Guardian US as directed by Guardian US editors. For example, support the visuals team with uploading images, photo research and creating composite images.
• Assist each global news desk with production tasks associated with major breaking news stories.
• Assist with the creation of visual materials including videos, podcasts, quizzes, galleries, polls, competitions, charts, cartoons, graphics, maps and bespoke multimedia pieces.
• Assist with quality assurance and testing of Guardian interactive projects, including page weighting, bugs and general user experience.
• Run areas of the network not assigned to individual teams, and to edit section fronts at times when the section editors are not available.
• Assist with the packaging and arrangement of Guardian stories and features.
• Coordinate the correct tagging of content on theguardian.com.
• Respond to queries and requests from the readers' editor, the legal team, managing editors and the syndication department.
• Process takedowns and corrections in a timely and transparent manner, and to maintain the integrity of the Guardian's digital archive.
• Advise on the production of advertising features and sponsored material, and to liaise between commercial and editorial departments so as to ensure consistent best practice.
• Work with IT departments and third parties to diagnose and respond to technical issues.
• Assist with the creation and delivery of Guardian newsletters, social media content and other off-platform material.
• Provide production training for production personnel and to maintain user documentation on tools, the front end and external platforms.
• Represent the Central Production team and build effective working relationships with colleagues globally.

Key contacts

Central production manager, editorial management teams, head of visuals for Guardian US, digital and production editors, reader's editors, legal teams and other editorial and technical teams

Knowledge & experience

• Journalistic experience and/or production experience for a media organization
• Demonstrable enthusiasm for and interest in web journalism and editorial production
• Understanding and enthusiasm for The Guardian's editorial values
• Experience of working in a changing and pressurized environment
• Knowledge of web production and design
• Experience with digital content management systems

Skills & behaviors

• Delivery focused and ability to find creative solutions to problems
• Able to remain calm working under pressure and to tight deadlines
• Able to do routine work consistently and efficiently
• Efficient, organized and good at managing priorities
• Excellent attention to detail
• Computer skills, including CMS. Web design skills desirable
• Strong interpersonal and effective communication skills, with an ability to build effective working relationships with people at all levels and in multiple time zones
• Ability to give feedback to senior members of staff
• Organized, tactful, able to work on own and as part of a team

How to apply

We know there are great candidates who might not check all these boxes or who possess important skills we haven't thought of. If that's you, we encourage you to apply and tell us about yourself.

All candidates interested in applying should upload a resume and cover letter.

All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Please email the recruiter listed on the job posting or at recruitment.us@theguardian.com to discuss further so we can work with you to support you through your application.

Benefits

• Vacation leave (to be prorated based on part-time schedule)
• Unlimited sick time
• Free Headspace subscription for you and your family members(Headspace is a company that offers evidence-based meditation and mindfulness tools, mental health coaching, therapy, psychiatry, and EAP services)
• 401(k) Match
• Subsidized healthcare coverage including medical, vision, and dental
• Medical and Dependent Flexible Spending Accounts
• Generous parental leave with 100% pay
• Long Term and Short Term Disability insurance
• Life insurance
• Commuter benefits
• Work/Life balance: Flexible hybrid schedule

Culture & wellbeing

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. You will also have the opportunity to hear unique insight from our journalists in our morning conference, a live discussion on the news story of the day.

We offer great tools to help you prioritize your wellbeing including a free Headspace subscription and access to an Employee Assistance Program.

Learning & development

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

Sustainability

Our goal is to become an environmentally regenerative company and we have signed up to a sustainability vision and strategy to reach it. Find more information about sustainability at GNM here.

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The Guardian is an Equal Opportunity Employer and does not discriminate on the basis of age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its employment policies. In addition, the Guardian will provide reasonable accommodation for qualified individuals with disabilities.

We value and respect all differences (seen and unseen) in all people at the Guardian. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future.