Director of Product, Digital Recurring Reader Revenues
Here at The Guardian, we believe the open exchange of information, ideas and opinions has the power to change the world for the better.
More people than ever before are reading, watching and listening to our independent journalism, with record audiences of 200m unique browsers across the world each month. The Guardian beats all its peers when it comes to trust and impact.
Based on the strength of our relationship with our readers, we have pioneered a new business model, and despite the economic climate, we have generated rapid and sustained growth in voluntary contributions and digital subscriptions. It is our ambition to reach two million paying supporters by 2022.
That’s where you come in. We are recruiting a Director of Product for Digital Recurring Reader Revenues to drive success in this critical area of focus for the Guardian. The successful candidate will make a direct impact on the business, leading teams responsible for rapidly growing the number of enduring customer relationships. They will design and deliver products and features that transform acquisition, engagement and retention and create the world’s best news experiences.
About the role
As Director of Product for Digital Recurring Reader Revenues, you will report to the Chief Product Officer and lead cross-functional teams responsible for growing our digital recurring revenues business. You will shape the right strategies and deliver on those outcomes, with three chief areas of focus: driving the ability to better understand our readers through the use of data and targeting technologies to improve engagement; developing the strategies and technologies to accelerate acquisition and improve retention; and building paid-for products that play a role in our readers’ lives that are of demonstrable and continuously developing value..
• Senior product role in digital product management with a track record of conceiving and delivering subscriber-based consumer products that customers love.
• Deep understanding of e-commerce and other digital commerce flows and payment processing, including hands-on experience developing products with multi-platform subscription.
• Strong experience with data, analytics and user research to drive decisions.
• Experience and knowledge driving product development on content-heavy apps.
• Excellent knowledge of the global news media sphere and an understanding of the journalistic process.
• Accustomed to working in matrix-ed organisations and demonstrably collaborative.
• Proven manager with a track record of hiring and developing talent.
• Experience of working closely with marketing, UX and design in customer-centric businesses.
And lastly, if you share in the Guardian’s mission and values, you’ll be well placed to help us succeed.
Does this all sound like you? Then we’d love to hear from you.
You can read more about the Guardian’s purpose here.
How to apply
To apply, please upload your latest CV and a cover letter which outlines why you’d love to take on this role, and why you’re a great match for what we’re looking for.
The closing date for applications is Friday 18th September 2020.
The Guardian offers 26 days’ holiday and a competitive benefits package including a generous pension, healthcare, dental insurance options, cycle to work scheme and 2 paid volunteering days per year.
We have a strong commitment to your learning, development and wellbeing, with hundreds of different courses available - ranging from bite-sized e-learning courses, to on-site workshops and professional certifications.
It’s the talent, energy and commitment our people bring to our business that make us who we are. Across our business we have some of the brightest and best people in media and beyond: award winning journalists, cutting edge commercial teams, industry leading digital talent and much, much more.
We are a vibrant and diverse community with many events groups and forums to get involved in. Our Kings Place offices overlook Regents Canal, with the newly-developed Coal Drops Yard, Granary Square and St Pancras Square shops, restaurants and pop-ups.
We value and respect all differences in all people (seen and unseen) at the Guardian. We aspire to inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. The Guardian actively encourages applications from BAME candidates.
At The Guardian, many of our staff work flexibly and we will consider all requests for flexible working arrangements.